Returns & Refund Policy
This return policy from Hospitality Connect Kitchenware appears to be focused on ensuring that returned goods are in suitable condition for resale and clarifies the circumstances under which returns are accepted:
- Returns for Incorrectly Supplied or Misrepresented Goods: Hospitality Connect Kitchenware will accept returns for goods that have been supplied incorrectly or vary from their description on the company's website.
- Returns in "As New" Condition: For all other returns, the goods must be returned in "as new" condition, meaning they should be in the original carton and unused. Failure to do so will result in a 25% restocking fee being charged to the customer.
- Customer Responsibility for Incorrect Choice: If the return is due to an incorrect choice by the customer, they are responsible for the return of the goods and will also be charged a 25% restocking fee.
- Customer Responsibility for Return Shipping Costs: If the item was delivered to the customer, they are responsible for the cost of returning the goods to Hospitality Connect. Kitchenware
7/20 Hickey Road Penrith NSW 2750